Frequently Asked Questions

Where can I see my rewards points?

Simply click on the red button to the bottom left of the screen that says "CincyFavorites Rewards". Here you will find all of the rewards infromation that you will need!

Can I get points with corporate orders?

Corporate orders will not count towards your rewards points balance.

Do my points expire?

Yes, your points will expire after it's been 6 months since your earned them. We will email you when your points are getting close to expiring

Can I use my discount/rewards codes on a discounted item?

No, you can't be use a discount or rewards code on an item that is already on sale.